Privacy Policy

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The Chicken Coop Factory (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or purchase our products.

By using our website or providing your information, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided voluntarily by you, including:

• Name
• Phone number
• Email address
• Delivery address
• Details about your coop order or inquiry

Usage Information

Collected automatically through website analytics tools:

• IP address
• Browser type and version
• Device information
• Time and date of visits
• Pages viewed

Cookies

We may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Personalize your browsing experience

You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Process and deliver orders
• Communicate updates about your order
• Improve our website and services
• Comply with legal requirements

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information only as necessary with:

• Delivery and logistics partners
• Payment processing providers
• Website hosting/analytics services

These third parties are required to protect your information and use it only for the purpose provided.

We may also disclose information if required by law or to protect our business from fraud or misuse.

4. Data Security

We take commercially reasonable measures to safeguard your personal information from unauthorized access, loss, or misuse.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purpose it was collected for
• Comply with accounting and legal requirements
• Support warranty and service-related requests

6. Your Rights

Depending on provincial and federal laws, you may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information (where legally permitted)

To make a request, please contact us using the details below.

7. Links to Third-Party Websites

Our website and social media pages may contain links to external sites.

We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed toward children under 16.

We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The “Last Updated” date above indicates when changes were most recently made.

Continued use of our website or services signifies acceptance of updated terms.